BOOK A CONSULTATION
Your Hour. Your Compliance Agenda.
We Do the Work — You Come Prepared.
A TCP consultation is a working session, not a sales call. In one focused hour, our team tackles your compliance priority head-on — whether that's an HR issue, a workplace investigation, an NHVR query, or preparing for an audit. You leave with a clear action plan and the paperwork to back it up.
Come Prepared — We'll Handle the Rest.
- Bring or email through any relevant driver files, incident reports, or correspondence before your session.
- Note your top 2-3 questions or issues so we can prioritise the hour.
- If your session relates to an NHVR matter, have your registration details and recent chain of responsibility documentation handy.
- No preparation? No problem — we'll triage on the call.
Consultation slots are available at two times to suit operators' schedules: Morning sessions run 6:00 - 7:00 am, and afternoon sessions run 5:00 - 6:00 pm. All times are AEST.
Thank you for your booking request. A TCP team member will confirm your appointment within one business day via email or phone.
SCHEDULE YOUR SESSION
Select a Time. Tell Us What You Need.
Choose a morning (6:00-7:00 am) or afternoon (5:00-6:00 pm) slot. Available Monday through Friday, AEST. Sessions run for one hour. Once confirmed, you'll receive a calendar invite with session details.
All enquiries are treated in strict confidence. Completing this form is not a binding commitment — a TCP team member will confirm your booking within one business day.
BEFORE YOU BOOK
Common Questions, Answered Plainly.
No jargon, no runaround. Here's exactly what happens when you book a TCP consultation.
What happens after I submit the booking form?
A TCP team member will review your submission and confirm your appointment within one business day via email or phone. You'll receive a calendar invite with a video link, call-in number, or on-site address depending on the session format you've requested. If your preferred slot isn't available, we'll offer the next closest time.
How are consultations conducted — phone, video, or on-site?
We offer all three. Most sessions are held via video call (Zoom or Teams) for convenience and speed. Phone consultations are available if preferred. On-site visits to your depot or office can be arranged for investigation, audit, or workplace instruction sessions — these are typically scheduled separately as half-day or full-day engagements. Specify your preference in the notes field when booking.
Is everything we discuss confidential?
Yes. All consultation content is strictly confidential. TCP operates under professional duty of care obligations, and no information shared during a session is disclosed to third parties — including NHVR, Fair Work, or insurers — without your explicit written consent, except where required by law. We work for operators, not against them.
What is your cancellation or rescheduling policy?
We ask for at least 24 hours' notice to cancel or reschedule a session. Cancellations made with less than 24 hours' notice may incur a short-notice fee. To reschedule, simply reply to your confirmation email or call us directly — we'll find a new slot that works.
Do I need to be an existing client to book?
No. TCP consultations are open to any transport operator, fleet manager, or HR professional in the heavy vehicle sector. First-time clients are welcome — the booking form is the starting point for our working relationship.
Still unsure? Use the notes field in the booking form to describe your situation and we'll advise on the right session type before you commit.